Pi Network reports 18.1M verified users, KYC delays linger

Pi Network’s April update said the network has passed 18.1 million fully verified users and completed 16.72 million mainnet migrations. The update noted April added more than 100,000 KYC approvals and about 30,000 mainnet migrations.

The network described its in-app Know Your Customer process as a mix of human reviewers and AI fraud detection. The update said more than one million people have worked on verification tasks that totaled roughly 526 million checks, helping confirm nearly 18 million unique identities. Each KYC application is reviewed about 30 times during the process, the update added.

Pioneers posted complaints after the update, reporting long delays for tentative approvals to convert to full verification. One Pioneer wrote on the network’s announcement thread:

The @PiCoreTeam promised a decentralized revolution, but for millions of Pioneers, the only thing ‘decentralized’ is the hope of passing KYC. It’s been 7 years down the line with no hope in sight.

The Pi Core Team responded that the review process is intentionally conservative to protect the network. The team wrote that allowing unvetted accounts to pass would risk duplicate accounts migrating to Mainnet, distort rewards and participation, and reduce confidence in user authenticity. “Maintaining a verified, one-person-per-account structure ensures that Pi Network remains fair, secure, and usable,” the team said, and added that resolving user concerns is a priority.

The team advised Pioneers with tentative status to complete any available liveness checks in the app, make sure submitted information is clear and accurate, and keep mining, which can trigger additional system checks. Since a system upgrade rolled out in October 2025, the update reported more than 3.36 million Pioneers have moved from tentative to fully approved KYC. The team said many stuck accounts fall into technical corner cases that require specific fixes and that tentative status indicates additional verification is required, not rejection.

On the market front, Pi Coin (PI) has lagged other altcoins in May. The token was down about 2.6% for the month and was trading near $0.17 at the time of the update. The network set May 15 as the deadline for mainnet nodes to complete the Protocol 23 upgrade. A prior upgrade, Protocol 22, briefly lifted the token by roughly 9% before the gain faded. The update also noted that about 174.2 million PI tokens are scheduled to enter circulation over the next 30 days.