Survey: AI Reliance Is Eroding Workers’ Skills
GoTo survey of 2,500 employees and IT leaders finds 39% say AI reliance is eroding skills and 50% say they rely too much on AI.
A global survey by software firm GoTo of 2,500 employees and IT leaders found 39% of respondents say reliance on artificial intelligence is eroding their skills and making them feel less intelligent, while 50% said they rely too much on AI.
The findings appear in GoTo’s report, The Pulse of Work in 2026: Opportunity, Risk, and Responsibility in an AI-Driven Workplace. The survey showed 30% of respondents feel they cannot function without AI tools. Nearly half of workers under 30 reported concerns that dependence on AI is reducing their ability to think independently. Sixty percent of respondents said they feel pressure to boost productivity; the report links that pressure to increased AI use but does not identify whether the pressure comes from employers, customers or individuals.
Paddy Rodgers, director of the Royal Museums Greenwich group, warned that relying only on instant automated answers risks weakening habits of questioning and evaluation that support knowledge and expertise. The Royal Observatory Greenwich advised against ‘complete dependence’ on AI.
Dan Schawbel, managing partner at Workplace Intelligence, which helped conduct the research, said the results point to a need for tools and guidance to help employees use AI responsibly. He added that the research highlights the importance of equipping workers with skills, policies and guidance to work alongside AI effectively.
GoTo, formerly LogMeIn, published the report to outline the survey results and what the company identified as opportunities, risks and responsibilities for employers integrating AI into daily work.
Articles by this author
